Service Protocol

Engineering
Resilience.

We do not sell software. We sell the architecture of safety. Alexa delivers engineering-led solutions focused on institutional resilience, not commercial volume.

Standard Operating Procedure
> AUDIT_INITIATEDCOMPLETE
> ARCHITECTURE_DESIGNCOMPLETE
> FABRIC_DEPLOYMENTIN_PROGRESS

Methodology

Engagement Protocol

Every Alexa engagement runs on the same five-phase protocol — from the first surgical audit to perpetual global overwatch.

PHASE 0000

Surgical Audit

Threat-led gap analysis against NIST 2.0 / CMMC and your real adversary profile — no boilerplate checklists.

PHASE 0101

Architecture Design

Engineering the integrated defensive logic, topology, and zero-trust boundaries that fit your operating reality.

PHASE 0202

Fabric Deployment

Hands-on rollout of the unified data fabric, sensors, and SOAR playbooks across cloud, on-prem, and edge nodes.

PHASE 0303

Validation POC

Live-environment proof of value — measurable MTTR reduction, attack-path closure, and regression-tested controls.

PHASE 0404

Global Overwatch

Continuous oversight, drift detection, and quarterly recalibration to keep the fabric ahead of the threat curve.

Engagement Model

Client Partnership

We do not run a ticket queue. Every client gets a dedicated team, contractual response guarantees, and direct executive engagement.

CP-01

Dedicated Technical Architect

A named senior engineer owns your environment end-to-end — not a rotating support queue.

CP-02

24/7/365 Tactical Direct Access

Direct line to on-call operators around the clock, every day of the year. No tier-1 deflection.

CP-03

Quarterly Strategy Reviews

Structured executive sessions to recalibrate priorities, threat posture, and roadmap against business outcomes.

CP-04

Incident Response SLAs

Contractual response and containment timelines, backed by a pre-positioned IR runbook tailored to your stack.

CP-05

Executive Risk Briefings

Board-grade risk narratives translating technical telemetry into clear business impact and decision support.

SRV-INT-01

Global Security Integration

Orchestrated Defense Fabrics

"The modern enterprise suffers from 'Tool Sprawl'—too many disconnected security sensors generating noise without context."

Strategic Mandate

We dismantle the complexity of fragmented security stacks. By engineering a unified 'Data Fabric', we normalize telemetry from firewalls, endpoints, and identity providers into a singular, coherent narrative. This allows for automated decision-making and reduces Mean Time To Respond (MTTR) by eliminating manual data correlation.

Base EngagementStarting from $5,000 USD

THE PROOF MANDATE

"14-Day Full Fabric Integration POC (No Cost)."

Schedule Briefing →

Workflow Schematic

1

Discovery & Topology

Full audit of existing toolchain, API capabilities, and data flow mapping across Cloud/On-Prem nodes.

2

Fabric Architecture

Designing the 'Service Mesh' layer that binds disparate vendors (e.g., Palo Alto + CrowdStrike) into one logic stream.

3

API Orchestration

Development of custom middleware and SOAR playbooks to automate data exchange and response actions.

4

Validation & Handover

Stress-testing the integrated fabric against simulated load and training internal teams on the unified dashboard.

Capabilities Stack

Next-Gen Firewalls (NGFW)XDR OrchestrationZero-Trust Network Access (ZTNA)Security Hyperautomation
SRV-DSO-02

Institutional DevSecOps

Security at the Speed of Code

"Traditional security gates slow down deployment velocity, creating friction between Engineering and Security teams."

Strategic Mandate

We transform the CI/CD pipeline from a delivery chute into a high-speed filtration system. By embedding automated security scanners (SAST/DAST/SCA) directly into the build process, we enforce 'Quality Gates' that reject insecure code before it is ever committed, ensuring security enables velocity rather than hindering it.

Base EngagementStarting from $20,000 USD

THE PROOF MANDATE

"7-Day Pipeline Hardening & Vulnerability Baseline."

Schedule Briefing →

Workflow Schematic

1

Pipeline Calibration

Mapping the software supply chain and identifying injection points for automated security controls.

2

Shift-Left Injection

Integrating pre-commit hooks, IDE plugins, and PR scanners to catch vulnerabilities during coding.

3

Policy-as-Code

Codifying governance rules (e.g., 'No S3 buckets open to public') to automatically block non-compliant builds.

4

Feedback Loops

Routing vulnerability data directly to developer ticketing systems (Jira) to minimize context switching.

Capabilities Stack

CI/CD OrchestratorsSCA Analysis EnginesStatic Code AnalyzersSecret Management Vaults
SRV-GOV-03

Governance & Compliance

NIST 2.0 & CMMC Mastery

"Regulatory compliance is often treated as a periodic paperwork exercise rather than a continuous engineering state."

Strategic Mandate

We neutralize regulatory friction through technical standardization. Instead of manual audits, we architect 'Continuous Compliance' environments where evidence collection is automated and controls are verifiable in real time, creating an always-audit-ready posture.

Base EngagementStarting from $15,000 USD

THE PROOF MANDATE

"5-Day Compliance Gap Assessment (No Cost)."

Schedule Briefing →

Workflow Schematic

1

Control Mapping

Mapping existing controls against NIST 2.0, CMMC, and relevant regulatory frameworks.

2

Evidence Automation

Deploying tooling to capture, store, and present audit evidence automatically.

3

Policy Enforcement

Codifying policies into enforceable infrastructure controls using IaC best practices.

4

Continuous Monitoring

Ongoing compliance dashboard with real-time control health and drift detection.

Capabilities Stack

NIST 2.0 / CMMC L2ISO 27001 / SOC 2GDPR / HIPAAContinuous Audit Evidence
SRV-SDL-04

Secure Software Development Lifecycle

Secure SDLC by Design

"Security bolted on after release is exponentially more expensive — and never as effective — as security engineered from the first design review."

Strategic Mandate

We embed security as a first-class engineering discipline across the entire software lifecycle: requirements, threat modelling, secure design, secure coding, automated testing, release gating, and post-deployment monitoring. The result is a development organisation that ships faster with quantitatively lower vulnerability density and full traceability from CVE back to commit.

Base EngagementStarting from $25,000 USD

THE PROOF MANDATE

"10-Day SDLC Maturity Diagnostic (BSIMM / OWASP SAMM aligned)."

Schedule Briefing →

Workflow Schematic

1

Maturity Diagnostic

Benchmarking current practices against BSIMM and OWASP SAMM across governance, intelligence, SSDL touchpoints, and deployment.

2

Threat Modelling Cadence

Standing up STRIDE / PASTA-driven design reviews and abuse-case workshops embedded in sprint rituals.

3

Toolchain Hardening

SAST, DAST, SCA, IaC scanning, and secret detection wired into pre-commit hooks, PR gates, and release pipelines with severity-based blocking.

4

Champions & Metrics

Security Champions program, vulnerability burndown KPIs, and an executive scorecard for ongoing accountability.

Capabilities Stack

BSIMM / OWASP SAMMThreat Modelling (STRIDE / PASTA)SAST / DAST / IAST / SCASecrets & IaC ScanningSecurity Champions Program
SRV-RED-05

Adversarial Simulation — IT

Red Team for IT

"A penetration test confirms the front door is locked. A red team proves how an adversary would already be inside, exfiltrating crown jewels."

Strategic Mandate

We execute objective-based, intelligence-led red team operations against your IT estate — endpoints, identity, cloud, applications, and the human layer. Operating under TIBER-EU / CBEST-style rules of engagement, our operators emulate named threat actors end-to-end: from OSINT and initial access through privilege escalation, lateral movement, and surgical exfiltration — producing irrefutable evidence of business impact and a prioritised remediation runway.

Base EngagementStarting from $45,000 USD

THE PROOF MANDATE

"5-Day External Attack Surface Reconnaissance (Sample Report)."

Schedule Briefing →

Workflow Schematic

1

Threat-Led Scoping

Defining crown-jewel objectives, threat actor profile (e.g. FIN-class, APT-class), and rules of engagement aligned to MITRE ATT&CK.

2

Initial Access

OSINT, spear-phishing, supply-chain pivots, and external service exploitation to establish a foothold without tipping off the SOC.

3

Post-Exploitation

Stealthy privilege escalation, AD / AAD abuse, lateral movement, and command-and-control over hardened C2 infrastructure.

4

Impact & Debrief

Demonstrated impact on objectives, full attack-narrative report, purple-team workshop, and detection-engineering backlog for the blue team.

Capabilities Stack

MITRE ATT&CK EmulationAssumed-Breach ScenariosPhishing & Social EngineeringActive Directory / Entra ID AbuseC2 Infrastructure & EDR EvasionPurple Team Enablement
SRV-OTA-06

Operational Technology Assessment

Security Assessment for OT

"An OT outage is not an inconvenience — it is a substation tripping, a turbine spinning down, or a production line halting. Safety and uptime are the assessment criteria."

Strategic Mandate

We deliver a non-disruptive, safety-first security assessment of your OT / ICS environment: SCADA, DCS, PLCs, RTUs, historians, and the IT/OT boundary. Aligned to IEC 62443 and NIST SP 800-82r3, our methodology combines passive network analysis, configuration review, and hands-on assessment in maintenance windows — delivering an honest, prioritised picture of cyber-physical risk without ever putting a process at risk.

Base EngagementStarting from $35,000 USD

THE PROOF MANDATE

"3-Day Passive OT Visibility Snapshot (Read-Only)."

Schedule Briefing →

Workflow Schematic

1

Site & Process Familiarisation

Joint walkdowns with engineering and operations to understand process criticality, safety functions, and existing change-control discipline.

2

Passive Discovery

Read-only network capture and protocol decode (Modbus, DNP3, S7, OPC-UA, IEC 61850) to map assets, flows, and the IT/OT boundary.

3

Architecture & Configuration Review

Zone-and-conduit analysis vs IEC 62443, firewall rule audit, remote-access pathways, and PLC / engineering-station configuration review.

4

Risk Register & Roadmap

Cyber-physical risk register mapped to safety consequence, prioritised remediation plan, and a multi-year OT security roadmap aligned to plant turnarounds.

Capabilities Stack

IEC 62443 / NIST SP 800-82r3ICS / SCADA / DCS AssessmentPassive Protocol AnalysisIT / OT Boundary HardeningSafety-Aware MethodologyOT-Specific Incident Response Planning
AI-generated illustration of a banking facility
AI-generated illustration of an oil and gas facility

Human expertise

Specialists on every engagement

Every capability in our stack is delivered by people who have defended the systems the world relies on.